Terms and Conditions

Pregnancy

Please note that we do not offer face or body treatments for 1- 12 weeks pregnant ladies.
From 12 weeks, we offer a range of specialised luxury pregnancy treatments
If you need any further guidance, please ask any member of the Spa Team
Pregnant ladies are strongly advised against the use of any heat and or hydrotherapy facilities

Opening and closing times
- Open 7 days a week
- Mon to Fri- 12 pm to 8:30 pm
- Sat-Sun- 10 am to 6:30 pm
Spa treatment payment
- Full pre-payment is required at the time of booking for all individual treatments
- All spa day and treatment times are subject to availability
How to book
- Website- https://meridian-spa.co.uk/services/
- Call 020 8469 1961
- Email [email protected]
Please arrive 15 minutes before your appointment to register. If you arrive late, the time of the appointment may be shortened to accommodate the next customer. Appointments with 15 minutes remaining at the time of the customer’s arrival will be cancelled.
Our E-Gift Cards and Gift Cards are redeemable as part or full payment treatments. Our E-Gift Cards and Gift Cards are non-transferable, non-exchangeable and non-refundable and cannot be redeemed for cash or applied as payment to any account unless required by law. We do not accept responsibility for cards lost, damaged or stolen or any unauthorised use of cards. The E-Gift Card or Gift Card is valid for 12 months from the day of purchase and must be presented at the time of redemption.
Please note that we require full payment of treatment to secure your booking.

We require 48 hours’ cancellation notice, after which a 100% charge will be made.
We require 48 hours’ notice of a reschedule, after which a 100% charge will be made.
No refund will be payable for non-arrival for a treatment without the stipulated notice.

Under 17 years of age are not permitted to use or accompany any person over 18 attending the spa or using the attached facilities.
Under 17yrs are not permitted to undergo any treatment in the spa.
From 17 years onwards, children may undergo the following treatments supervised (in the same room) by a parent or guardian: manicure/pedicure, facial, etc.
Under 17yrs may not have any Body massages, Body treatments or Waxing.
We may ask for proof of age if we suspect you are under 18. You agree to provide identification upon request to comply with age restrictions and our terms.